Privacy Policy

Effective: [date] · Pivot Health & Lifestyle, Wilmington, NC

Draft for review with counsel before launch.

This Privacy Policy explains how Pivot Health & Lifestyle handles information collected through this website. It does not govern your protected health information as a patient — that is covered separately by our HIPAA Notice of Privacy Practices, which we provide at your visit.

We do not collect medical or health information through this website. Please do not enter medical details in any form here. Clinical information is handled securely through your visit and your patient portal.

What we collect

When you submit a request on this site, we collect the information you provide: your name, phone number, and email address. We may also collect basic, non-identifying website usage information.

How we use it

Text messages & consent

Scheduling and account texts are sent in response to your request. Marketing texts are sent only if you opt in. You can opt out anytime by replying STOP. See our Messaging Terms.

We do not sell or share your personal information — including your mobile phone number and SMS consent — with third parties for their own marketing or promotional purposes.

Sharing

We share information only with service providers who help us operate (for example, our scheduling and communications platforms), under agreements that limit their use of it, and where required by law.

Your choices

Reply STOP to opt out of texts; use the unsubscribe link in any email to opt out of emails. To access, correct, or delete the information you submitted, contact us using the details below.

Security & children

We use reasonable measures to protect the information you submit. This site is not directed to children under 13, and we do not knowingly collect their information.

Contact us

Pivot Health & Lifestyle · 2909 Market Street, Wilmington, NC 28403 · (910) 623-0692.

We may update this policy; the current version is always posted here.

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